TAIWAN AI RAP pilot program
🔍 REAL Participates in TAIWAN AI RAP Pilot Program to Accelerate AI Integration in Smart Lock Solutions
As part of our ongoing digital transformation efforts, REAL LOCKS is proud to be participating in the TAIWAN AI RAP pilot program, an initiative led by the National Center for High-Performance Computing (NCHC).
On-site filming for the program's case recently took place at REAL's Taichung factory, in collaboration with Winho Tech and the RAP media team. The shoot highlights our proactive approach to testing emerging technologies and integrating AI into our lock solution services.
🚀 Exploring AI in Lock Manufacturing
Under this pilot program, REAL is testing an AI-powered customer support system on our official website. This AI chatbot is designed to:
Speed up product inquiry responses
Improve the accuracy of lock model recommendations
Provide 24/7 automated support for international B2B clients, always-on customer service
The system is currently in a trial phase, allowing us to observe its effectiveness in enhancing both user experience and operational efficiency.
🔐 Aligning AI with Precision Lock Manufacturing
With over 50 years of experience in lock manufacturing, REAL continues to evolve from a traditional OEM/ODM supplier into a tech-integrated brand offering smart locking solutions for global markets. Our product lines include:
Padlocks, cam locks, and cabinet locks
NFC-enabled smart locks
Customized industrial security hardware for OEM/ODM clients
We believe that combining AI-driven tools with our precision manufacturing and ISO-certified quality control can help us better serve the growing demands of the global security hardware market.
🌐 Looking Ahead
Participating in the TAIWAN AI RAP pilot program reflects REAL's commitment to innovation, responsiveness, and global readiness. As we continue to explore AI tools for customer support automation, product matching, and supply chain communication, our goal remains clear:
To become a trusted, tech-enabled partner for security solutions worldwide.
We thank the TAIWAN AI RAP team, NCHC, and Winho Tech for their collaboration and look forward to sharing more updates as this journey progresses.
