Support & Service

Yes — REAL Locks provides full OEM and ODM services for global brands, importers, and distributors.

Whether you need custom branding, packaging, design modifications, or private labeling, our engineering and production teams can develop lock solutions tailored to your market requirements.

Please share your product specifications, target quantity, and branding needs, and we’ll evaluate feasibility, quotation, and lead time accordingly.

Our locks are engineered with premium materials, ensuring superior durability, robust anti-theft capabilities, and reliable waterproof protection. We stand by the craftsmanship of our products.

All REAL brand locks are backed by a comprehensive one-year warranty that covers manufacturing defects, giving your purchasing team peace of mind.

No worries! Choosing a cabinet lock is easier when you consider a few things:

🔹 What are you locking? (office cabinet, toolbox, locker...)
🔹 Do you need a key lock, push lock, or smart type?
🔹 What’s the cabinet made of? (wood, metal)
🔹 Do you want shared keys or individual keys?

Let us know your cabinet type and how it will be used — we’ll help you find the best match!
👉 Want to browse popular cabinet locks? [Click here]

 

Yes — every REAL Locks model includes a user manual and installation guide with detailed instructions for setup, operation, and maintenance.

Digital copies (PDF format) can be provided upon request or downloaded from the corresponding product detail page

For bulk orders or OEM/ODM projects, customized manuals with your branding and specifications are also available.

Yes — OEM and ODM branding services are available. We can add your company logo and customize colors, packaging, and selected components based on the lock model and order quantity.

To get started, please provide the model number, estimated purchase quantity, and your logo file. If you have Pantone color codes or packaging specifications, include them as well so we can offer an accurate quotation and lead time.

REAL Locks specializes in custom lock manufacturing for global brands, distributors, and project buyers — helping you build your own product line with high-quality, durable, and precision-engineered security solutions.

Yes, we can.

With comprehensive expertise in lock mold development, process design, and precision engineering, our R&D team supports a complete lock product development process—from initial concept and custom design to prototyping and mass production. Feel free to share your ideas or sketches to start the development process with us.

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