Product Info

No worries! Choosing a cabinet lock is easier when you consider a few things:

🔹 What are you locking? (office cabinet, toolbox, locker...)
🔹 Do you need a key lock, push lock, or smart type?
🔹 What’s the cabinet made of? (wood, metal)
🔹 Do you want shared keys or individual keys?

Let us know your cabinet type and how it will be used — we’ll help you find the best match!
👉 Want to browse popular cabinet locks? [Click here]

 

If your key is suddenly not functioning, please follow these lock troubleshooting steps:

  1. Ensure full key insertion: Confirm that the key is fully inserted into the lock cylinder. If the key isn’t fully inserted, it might not turn properly.

  2. Check the key direction:
    • For right-handed locks, use a right-opening key
    • For left-handed locks, use a left-opening key

If the key still doesn't work after these steps, we recommend recording a short video of your operation attempt and sending it to our technical support team. We’ll quickly assist in identifying the issue and providing a suitable solution.

Follow the steps below to properly lock and unlock your cabinet combination lock:

🔒 To Lock:

  1. Ensure the knob is in the open position (usually indicated by an upward-pointing arrow).

  2. Rotate the dials to set your personal combination.

  3. Close the cabinet door and turn the knob to the lock position (typically indicated by a left-pointing arrow).

  4. Scramble the dials to complete the locking process.

🔓 To Unlock:

  1. Rotate the dials back to your preset combination.

  2. Turn the knob to the open position to unlock.

🛠️ If You Forget the Code:
An administrator can insert the master key and turn the knob to the unlock direction to open the lock.

🔍 To Retrieve a Forgotten Code (available for selected models):
Administrators can refer to the user manual for instructions on how to check the indicator hole or use a special tool to recover the original combination.

Yes, we offer custom cam tongue sizes and shapes based on your specific requirements. Our standard cam lengths are 33mm and 42mm, but we can design and manufacture customized dimensions to fit your application.

To help us evaluate and develop the most suitable locking solution, please provide the required measurements, technical drawings (PDF, DXF, etc.), or photos of your installation environment.

Yes.

We offer a wide range of standard materials and surface finishing options for our lock products, including chrome plating, nickel plating, copper plating, anodizing, and electrophoretic coating. For available options, please refer to the specifications listed on each product page.


If you have specific requirements for customized finishes, colors, or materials, feel free to contact us. Our team will gladly evaluate the feasibility and provide tailored customization services to match your application needs.

Some die-cast lock bodies cannot be modified in length due to manufacturing limitations.
For verification or further assistance, please contact our customer service team with the lock model number and your specific application requirements. We will help assess the feasibility and provide suitable customization advice.

Installation requirements may vary slightly depending on the specific lock model, but general guidelines are as follows:

  • Cutout dimensions typically range from 15–90mm in height and 15–32mm in width.

  • Compatible with door thicknesses between 1mm and 30mm.

  • For accurate installation details, please refer to the installation manual or technical diagram specific to each cabinet lock model.

     

Not sure if your cabinet door is compatible? Having trouble with the setup?

Contact our expert support team for professional installation assistance and tailored recommendations. We’re here to help you achieve maximum locking security, smooth operation, and long-term durability, ensuring your digital or mechanical cabinet locks work flawlessly from day one.

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